AgaMatrix Jazz Specifications download pdf (Page 56)

Battery Icon:

Battery #2 has died during test.

Replace battery #2 immediately before retesting.

Troubleshooting Situation #1: Meter does not enter the test

mode after inserting an AgaMatrix WaveSense JAZZ Test Strip.

[1] CAUSE: The batteries have insufficient power. ACTION:

Replace the batteries, set time and date, and test.

[2] CAUSE: The batteries are installed incorrectly or there are

no batteries in the meter. ACTION: Check that both batteries

are installed correctly, with the positive (+) sign facing up

towards you.

[3] CAUSE: AgaMatrix WaveSense JAZZ Test Strip has been

inserted upside down, wrong end in, or incompletely inserted

into the meter. ACTION: Insert the AgaMatrix WaveSense JAZZ

Test Strip with the black side up and the contact bars of the test

strip in the meter. Ensure that the test strip is fully inserted.

[4] CAUSE: Defective meter or defective AgaMatrix

WaveSense JAZZ Test Strips. ACTION: Call customer care.

[5] CAUSE: Blood or foreign objects introduced into the

AgaMatrix WaveSense JAZZ Meter test strip port. ACTION:

Please refer to chapter 22. If problem persists, call customer

care and have the meter serial number available (located on

back of the meter).

Troubleshooting Situation #2: The glucose test sequence

does not start after applying the blood sample.

[1] CAUSE: Defective test strip. ACTION: Repeat the test

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AgaMatrix Jazz Specifications Page 56